How to obtain the "Monaco Welcome Certified"

The "Monaco Welcome Certified" label is aimed at anyone in the Principality who is involved in offering a welcome and would like to improve the quality of this welcome.

Those involved have been grouped by "sectors of activity":

• Estate agents
• Associations that receive the public
• Other service activities
• Retailers
• Financial and insurance businesses
• The hotel trade
• The restaurant trade
• Personal services
• Cultural and touristic sites
• Transport

Certification is first and foremost a voluntary scheme, based on a state of mind and a real desire to make improvements.

First of all, reply to the online self-assessment questionnaire.

Once you have completed the self-assessment stage (if you score higher than 90%), you can register on line to request validation of your self assessment.

Once the results have been validated by a mystery client, you will be awarded the "Monaco Welcome Certified" for a period of 3 years.

Once you have been awarded the label, communications tools will be made available to you to highlight your activities and your involvement in improving the welcome offered in the Principality.

If you are interested and would like to take part, visit the website www.monaco-welcome.mc