When a card is issued, the holder receives a paper document showing an activation code that they can use to activate their signature certificate.
The holder receives an email enabling them to activate their card. They enter their activation code on a special webpage and are then allocated a six-digit PIN, which is contained in a PDF file.
The cancellation code is issued when the certificate is generated and is emailed to the user and the authorised representative. It is used to cancel (invalidate) the certificate in the event that it is compromised (for example if the card is lost or stolen).